Terms and Conditions
Please ensure you read and fully understand these booking terms and conditions. If anything is unclear, please contact us so we can explain in further detail to avoid any misunderstandings. These booking conditions shall be deemed to have been accepted by you and come into effect as detailed below.
Key Points to note:
Bookings are subject to the following terms and conditions:
- A contract between you and the owner will come into existence when the deposit or full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.
-The deposit/full payment must be paid as the booking is placed.
-The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
- A 50% deposit of the holiday cost is payable at the time of booking.
- Bookings made less than 30 days before your arrival date must be paid in full.
- The balance must be paid no later than 30 days before the commencement of your holiday. If the balance is not received by the due date, then your holiday will be treated as a cancellation.
- All cancellations must be notified in writing and once received we will confirm the cancellation.
-The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:
More than 30 days before arrival = 50% of the booking cost
Less than 30 days before arrival = 100% of the booking cost.
- We strongly advise that you take out comprehensive travel insurance to cover cancellations for illness and other reasons. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
- If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your stay. Our liability for cancellation will be limited to payments made to us.
- The maximum number of persons occupying the property must not exceed 2 persons in Dobbins Stable and 2 persons and one infant in Winnies Stable and only those listed on the booking form can occupy the property.
- Please be advised that no extra overnight visitors are allowed to stay at the property.
- Bookings cannot be accepted from persons under eighteen years of age.
- The owner reserves the right to refuse a booking without giving any reason.
- We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
- Stays normally commence at 3pm on the arrival date and guests are required to vacate the property by no later than 10am on the day of departure. Failure to do so may result in you being charged a further day’s rental.
- You must not use the property except for the purpose defined as a bed and breakfast accommodation.
- Smoking, vaping or e cigarettes are not allowed in the property.
- Dogs and/or any pets are strictly not allowed in or around the grounds of the property.
-Vaping, smoking or having pets anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments, and you will be asked to leave. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.
- In making a booking you accept responsibility for any theft, breakage or damage caused by you, or any member of your party and agree to indemnify us in full for any loss that we may incur as a result within 7 days of being notified.
- Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the stay & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification.
- If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.
- Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.
- Please remove shoes before entering the accommodation.
- Please lock the doors and close the windows when you leave the property unoccupied.
- Please make sure you switch off lights, heating, and any electrical appliances when you go out – we’re an eco-friendly location.
- The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
- Please note that if any keys issued are lost or not returned at the end of your stay, then a £50 lost key fee will be charged to you.
- The client may in no circumstance re-let or sublet the property.
- The owners shall not be liable to you or your party for loss or damage to property, however arising.
- All inventory must remain in the property and not be taken to another property.
- You are responsible for the supervision of all members of your party under the age of 18 at all times.
- Parking; there is parking allocated for one vehicle, per stable. Please park your vehicle in the designated parking space as shown with signage. If you require parking for a second car, please let us know in advance and this can be arranged.
- Please respect the community and try to keep noise levels to a minimum, especially between 10pm and 8am.
- We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.
- Fireworks, Chinese lanterns, firepits, candles are prohibited.
- Please ensure if you use the BBQ or Pizza Oven it is kept on the raised decking area provided, and care is taken to ensure no hot ashes have dropped on to the wooden areas.
- Bed linen, bath mats, tea towels, oven gloves, hand and bath towels are provided in all of our properties, and are not to be taken out of the property.
- Lost property: We regret that we cannot accept responsibility for any lost property left behind at the end of your stay. Please contact us ASAP describing what was left and where you expect it to be found and we will try to locate it collect, package & post back to you. There is an administrative charge of £10 for this, plus the postage.
- Check-out: Check out is at 10am on the day of departure. Please turn the heating down and locking up and returning the key to the key safe ensuring it is locked.
- Wi-Fi: the guest agrees to reasonable and lawful usage.
- Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.
- Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.
- Non-compliance with the property rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if you do not abide by the rules.
- This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.
We hope that these terms and conditions allow you and future guests to enjoy your stay at The Stables. If you have any queries, please don’t hesitate to contact us.